Knowledgebase

Submitting a Ticket

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1. Go to Sharktech.net and click Account Login button.

2. In the customer portal, click on the Support button > Submit Ticket.

3. Choose the relevant department for your case.

4. Provide a detailed description of your issue or inquiry.

5. Attach relevant files if needed.

6. Click “Submit.” Once submitted, a confirmation will be sent to your email.

7. You’ll receive a response from one of our support representatives as soon as your inquiry is reviewed.


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